THE CORPORATE LIBRARY

Related Party Transactions and Outside Related Director Information

RightNow Technologies, Inc. (RNOW)

4/20/2006 Proxy Information

Mr. Evans has been associated with Greylock, a venture capital firm, since 1989, and has been a General Partner of Greylock Partners since 1991. Entities affiliated with Greylock own 13.8% of the company stock.

Since January 1, 2005, there has not been any transaction or series of similar transactions to which we were or are a party in which the amount involved exceeded or exceeds $60,000 and in which any of our directors, executive officers, holders of more than 5% of any class of our voting securities, or any member of the immediate family of any of the foregoing persons, had or will have a direct or indirect material interest, other than the transactions described below.

Office Leases with Genesis Partners, LLC. We lease from Genesis Partners, LLC approximately 29,724 square feet of office space for our principal executive offices at 40 Enterprise Boulevard, Bozeman, Montana, approximately 12,912 square feet of office space at 110 Enterprise Boulevard, Bozeman, Montana, approximately 3,444 square feet of office space at 45 Discovery Drive, Bozeman, Montana, approximately 9,184 square feet of office space at 77 Discovery Drive, Bozeman, Montana and approximately 12,912 square feet of office space at 100 Enterprise Boulevard, Bozeman, Montana. We have entered into a lease with Genesis Partners for approximately 29,148 square feet of additional office space at 136 Enterprise Boulevard, Bozeman, Montana, that we expect will become available for occupancy within the first quarter of 2007. Greg Gianforte, our Chairman, Chief Executive Officer and President, and Steve Daines, our Vice President of Customer Delivery, beneficially own, directly or indirectly, 50% and 25% membership interests in Genesis Partners, respectively. The remaining 25% of Genesis Partners is beneficially owned by Mr. DainesÕ father, Clair Daines, who is a commercial real estate developer and builder. The 40 Enterprise Boulevard lease has a 120-month term that started April 1, 2001, with an option to extend for one additional 120-month period. The 110 Enterprise Boulevard lease has a 60-month term that started June 13, 2005 with an option to extend for two 60-month terms. The 136 Enterprise Boulevard lease has a 120-month term that commences when the building is available for occupancy, with two options to extend each for an additional 60-month period, and the right to terminate after 84 months of occupancy with 24 months prior written notice of termination. The 45 Discovery Drive lease has a 12-month term that started May 1, 2005 and thereafter will continue on a month to month basis. The 77 Discovery Drive lease has a 60-month term that started April 1, 2005, with an option to extend for two additional 60-month periods. Our current rent is $35,460 per month for the 40 Enterprise Boulevard lease; $11,105 per month for the 77 Discovery Drive lease; $2,776 per month for the 45 Discovery Drive lease; $15,613 per month for the 110 Enterprise Boulevard lease; and will be $35,220.50 for the 136 Enterprise Blvd lease, including insurance, taxes and common area maintenance, but excluding utilities. We believe that the terms of these leases are no less favorable to us than they would have been if obtained from unaffiliated third parties.

Use of Bozeman Incubator Aircraft [Time-Share]. We paid Bozeman Incubator approximately $6,184 in 2005, and we expect to pay Bozeman Incubator approximately $75,000 in 2006, for the use of a portion of their aircraft [time-share] from time to time by Greg Gianforte, our Chairman, Chief Executive Officer and President, and various other of our executive officers, for business travel required by us. Mr. Gianforte and his spouse own Bozeman Incubator and Mr. Gianforte is its President.

Vice President of Marketing. On January 24, 2006, Jason Mittelstaedt became our Vice President of Marketing pursuant to the terms of an offer letter providing that Mr. Mittelstaedt will (i) receive an annual base salary of $160,000 and a target bonus potential of $50,000; (ii) be granted an option to purchase 75,000 shares of our common stock pursuant to the terms of our 2004 Equity Incentive Plan, including an accelerated vesting provision in the event of termination of Mr. MittelstaedtÕs employment within 12 months following a change in control; and (iii) be entitled to receive six monthsÕ salary and bonus as severance and acceleration of an additional 12.5% of any then-unvested option shares in the event of his termination by us other than for cause.

Indemnification Agreements. We have entered into indemnification agreements with each of our current directors and executive officers. These agreements require us to indemnify these individuals to the fullest extent permitted under Delaware law against liabilities that may arise by reason of their service to us, and to advance expenses incurred as a result of any proceeding against them as to which they could be indemnified. We also intend to enter into indemnification agreements with our future directors and executive officers.